Web Site General Terms & Conditions of Le Neve Nominees Pty Ltd trading as

Scattermats Rug Warehouse.

1.  ACKNOWLEDGMENT AND ACCEPTANCE OF TERMS & CONDITIONS.

The following terms & conditions govern your use of the Scattermats Rug Warehouse Website ("Website") located at www.scattermats.com.au and the materials and information accessible on or from the Website.  The Website is only available for use by persons over the age of 18 years and of an age to legally enter into binding agreements.

Your use of the Website means you accept these terms and conditions.  If you do not accept these terms and conditions, please do not use or visit the Website.

2.  WEBSITE ORDERS & DELIVERIES

All orders placed through the website are subject to confirmation and acceptance by Scattermats Rug Warehouse.  All orders are accepted on the condition that you accept these terms & conditions.  Scattermats Rug Warehouse may revise any of its policies from time to time without notice.

Where the goods are not available at time of order you will be notified by Scattermats Rug Warehouse as soon as possible.

Scattermats Rug Warehouse aims to include up-to-date pictures of all of the products for sale on the website.  However, our picture may differ slightly from the goods delivered.

Scattermats Rug Warehouse will deliver the goods you order to the address you specify in your order, within the agreed time frame, subject to their availability.

Any persons at the delivery address who receives the goods will be presumed by Scattermats Rug Warehouse to be authorised to receive the goods.  If there is no-one at the delivery address or no-one of appropriate age to receive the goods, Scattermats Rug Warehouse may charge you additional delivery fees.

Once the goods are delivered to your specified delivery address, you will own them and it is your responsibility if they are lost or damaged.  Please ensure that you inspect the packaging of goods for damage before signing the delivery docket.  If damaged, please state that on the couriers copy of the delivery docket.

3.  WEBSITE PRICES & PAYMENT

For each online order, you must pay:

•    the applicable price for the relevant goods confirmed by Scattermats Rug Warehouse and/or
•    the delivery and handling fee specified on the website at the time, or confirmed at a later date.
•    Payment must be cleared before the goods are dispatched.  All payments are to be made through the payment system provided by  the website, unless otherwise agreed.  We are unable to accept COD payments.

Prices and availability are subject to change without notice.  Typographical, product description, pricing, images and other errors are subject to corrections, even after orders and/or payment are accepted.

Scattermats Rug Warehouse may vary prices in the event of price changes or mistakes made by suppliers on reasonable prior notice to you.  If Scattermats Rug Warehouse requests payment for the increased prices, you may cancel the order by giving notice to Scattermats Rug Warehouse, which must be received within 7 days of the announcement of the increase, and/or before dispatch of the goods.

If you choose to pay via PayPal Scattermats Rug Warehouse requests "Proof of Identity" to help combat internet fraud. We will ask for a copy of either your Driver's Licence with your current address, or a copy of an Utility Bill (Phone, Electricity, Water, Rates Notice). The Name and address on the "Proof of Identity" must be the same as the delivery Name & Address.  All documentation is confidential and is destroyed once goods have been received. 

If you do not want to provide "Proof of Identity" payment must be made by Direct Transfer or other arrangements can be made with permission from Scattermats Rug Warehouse.

4.  REFUNDS/ EXCHANGES

Goods purchased that are unsuitable can be exchanged for an item of equivalent value.

No refunds will be given for any purchases purchased on the website. 

Refunds are only given when goods are purchased from the showroom in Bibra Lake, and are only refundable within 24 hours of purchase. 

On receipt of goods, goods found to be faulty by manufacturing will be replaced and/or discounted, but only when proof is forwarded by means of photograph.

5.  GST

GST will be included within the prices and fees charged by Scattermats Rug Warehouse and is payable by you at the same time as you pay such prices and fees.  All prices quoted include GST.

6.  WEBSITE FRAUD

Scattermats Rug Warehouse is committed to reducing fraud.  Our policy is that we will prosecute any cases of fraud that we identify.  Should any transaction be completed on the website using a stolen credit card or by means of a fraudulent manner in any way we will co-operate with the relevant authorities to prosecute the offender.  Our request for "Proof of Identity" is for your protection and ours to help combat Internet Fraud.

7.  DISCLOSURE OF PERSONAL INFORMATION

Scattermats Rug Warehouse will take all resonable efforts to ensure that information concerning your personal information and any other data that you transmit through the website is kept secure.  However, you store this information at your own risk, and Scattermats Rug Warehouse will not be liable for any unauthorised access to, or loss of that information.

 8.   DOWNLOADING OF DOCUMENTS

Scattermats Rug Warehouse will take all reasonable efforts to ensure that files that you download from this website are free from viruses, worms, Trojan horses and other material of a destructive nature, your access to or use of them is at your own risk.

9.   VARIATION OF THESE TERMS & CONDITIONS.

Scattermats Rug Warehouse may change these terms & conditions from time to time.  Any changes will be posted on the website.  You are responsible for reviewing the website to ensure compliance with these terms & conditions (as varied from time to time).